I would like to take this opportunity to thank you and your company for the professionalism and commitment you have shown to our organization in the recent restructuring of our IT systems. We are a trades-based company and are often focused on the specific needs of the client. Therefore, we sometimes become complacent to what support tools are required to provide the “premium services” to our customers.
Our IT providers in the past were at best firefighters. It was not until we were introduced to your company that we realized how exposed our system and potentially our organization were to a possible disaster.
Using the knowledge of Delphi Systems you were able to bring us a solution that incorporated all of our objectives; financial responsibility, a system that grows with us, and ultimately a partnership that gives us piece of mind in our IT infrastructure. I have confidence that this partnership will bring us great rewards in the future and allow our efforts to be concentrated on one of our main objectives —- our customers. Once again I would like to express our thanks and look forward to a long relationship with Delphi Systems Inc.
C&A Industries inc.
We have been a client of Delphi Systems Incorporated since December 2008. Prior to this time we were the client of a company recommended by our software company which was totally unsatisfactory. Delphi, Darrell Werre, has made such a difference to the day to day running of our business, his service is always prompt, thorough and highly satisfactory. Darrell also monitors our network 24×365 and will notify us of problems via e-mail or telephonically depending on the complexity of the problem. Darrell has remote access and therefore is able to solve a multitude of day to day glitches, he also communicates with our software company if need be which takes a burden off our shoulders. We have never had any difficulty in reaching Darrell at anytime, either telephonically or by e-mail and his response to our needs is always immediate. We as a business and I personally, as manager can highly recommend Delphi Systems Incorporated.